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Thursday, January 22, 2026

Quality director dismissed after employer found he was not suitably qualified - HRD America

Director was terminated after the employer concluded the position was no longer needed, and the employee was not up to doing the job

A quality and risk director was dismissed after the employer concluded he was not suitably qualified to do his job and the organisation was too small to have a director for quality and risk. The employee's position was described in a contract as including the roles and responsibilities of quality and risk director, chief technology officer and IT support officer.

The employer sent an email on 7 May 2025 identifying concerns about the employee's performance including that he should have been familiar with registration requirements but his lack of knowledge meant a contractor had to be engaged, and many day to day tasks associated with his role were not being performed without support or guidance.

The commission examined whether the dismissal was unfair and whether compensation should be awarded.

Employer outlined performance concerns in email

The commission found that the employer confirmed termination of the employee's employment in a letter dated 7 May 2025. The commission found the letter stated the employer required a director of quality and risk who had extensive experience with the Commonwealth Register of Institutions and Courses for Overseas Students, and who could be on campus full-time.

The commission said the letter further stated the employee's resume did not show any experience in higher education-related quality and risk, the...



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