The city’s delivery worker minimum wage law has been successful in delivering higher wages, but didn’t solve poor working conditions and deactivations that keep workers unsafe and unstable, a new city report reveals.
In its biennial report released on Wednesday morning, the Department of Consumer and Worker Protection concluded that the minimum pay law, which went into effect in 2023, was successful in raising workers’ wages, but that the New York City’s roughly 80,000 deliveristas still lack concrete safety standards, secure employment, and regular schedules.
“The minimum pay rate was designed to address subpoverty wages for delivery workers, and it achieved that,” said Department of Consumer and Worker Protection Commissioner Sam Levine. “But we know that these have not become dream jobs overnight. As a result, these are still, really dangerous jobs, really unpredictable jobs, and really precarious jobs.”
The minimum pay law requires app companies using contracted delivery workers – like Uber Eats, DoorDash, Grubhub, Instacart and the smaller Hungry Panda and Fantuan – to pay $22.13 per hour for the time spent making deliveries and some portion of the worker’s other time signed into the app. The minimum pay standard changed the nature of delivery work in the city. Instead of having the ability to log in and be available for orders at any time, the apps began scheduling shifts. A crucial aspect of the workers’ instability is the threat of deactivation, which can look...
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