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Wednesday, May 6, 2026

Resident Managers - first tuesday Journal

This is the third episode in our new weekly video series covering property management principles. This episode examines the duties of a resident manager at an apartment complex with 16 or more units.

The prior episode distinguishes the property management activities that may be performed by a licensed or unlicensed employee.

Employees: not independent contractors, not tenants

A broker, retained to manage a residential income property, enters into an employment agreement with a resident manager to oversee the daily management of the property. This employment agreement is called a resident manager agreement. [See RPI Form 591]

Under the resident manager agreement, the resident manager:

  • acknowledges employment by the property manager;
  • accepts the occupancy and use of an apartment unit rent-free as compensation for the employment; and
  • agrees to vacate the property on termination of employment.

The resident manager’s job is to show vacant units, run credit checks, negotiate and sign leases, collect rents, supervise repairs and maintenance, serve notices and perform other non-discretionary administrative activities.

Later, the property manager terminates the resident manager’s employment.

The property manager demands the resident manager immediately vacate the premises and relinquish possession of the unit.

However, the resident manager claims to be a tenant, entitled to a notice and time to vacate, not just a notice terminating employment and their right of possession of the...



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