Prior to her complaint, the company praised her stellar sales performance.
A Safelite store manager can proceed to trial with her Title VII retaliation claim where the company downgraded her performance review and issued her a written warning about creating a “toxic” work environment two months after she complained about sexual harassment. A federal district court in Maryland found a reasonable jury could conclude that Safelite’s transformation of an investigation of her complaint into one about her difficult management style, and the resulting disciplinary actions, were designed to punish her for complaining (Williams v. Safelite Group, Inc., No. 8:24-cv-1978-PX (D. Md. Mar. 13, 2026)).
The employee worked at Safelite for 10 years, eventually becoming the store manager at the Waldorf, Maryland location. During her employment, she received high-scoring performance reviews but was encouraged to improve her efforts at employee retention.
Inappropriate comments. In February 2022, two store technicians under her supervision inappropriately commented about her undergarments, her breasts, her nipple piercings, and her butt. In response, she sent the employees a copy of the company’s sexual harassment policy and alerted the district manager about the incident. He told her that “documentation would be warranted for their behavior.”
Investigation. The following month, Safelite assigned an associate relations partner to investigate her sexual harassment complaint. The partner...
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