Rogers Communications has eliminated customer service positions in multiple provinces as demand for online chat services cools.
“While a small percentage of roles in our customer service team are impacted, we continue to grow and hire people to support our operations across the country,” Zac Carreiro, a spokesperson for the Toronto-based telecom giant, told The Globe and Mail.
Samfiru Tumarkin LLP has been contacted by more than a dozen employees at Rogers — many of whom had long tenures at the company.
“After 16 years at Rogers, poof gone! A group layoff over [Microsoft Teams],” a Reddit user claimed in a post on Feb. 20.
“I feel betrayed. So many times I stepped up to help, did special projects, in the end it doesn’t matter. I am just a number to them.”
Our experienced employment lawyers are speaking with laid-off staff to better understand the situation.
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If you’re fired or let go at Rogers, understanding your legal rights is crucial.
Non-unionized employees in Canada are entitled to severance pay. The amount you’re owed is based on a variety of factors, including your role, tenure, age, and ability to find similar work.
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