The EEOC backed the worker's claims — the alleged HR response is raising eyebrows
A former Roku employee is suing the company, alleging HR dismissed her repeated complaints of racial harassment and disability discrimination.
Jolie Parham, a 25-year-old Black woman who worked as an account coordinator at the streaming giant, filed the lawsuit on April 10, 2026, in the U.S. District Court for the Southern District of New York (Parham v. Roku, Inc. et al., No. 1:26-cv-02971). The case names Roku, senior manager Cody Frankel, and senior account executive Heather Link as defendants. No final determination has been made.
According to court filings, Parham joined Roku in April 2024 and quickly proved herself. She received a raise within four months, trained seventeen account coordinators, and earned praise from her first manager, who described her as showing "exceptional dedication to excellence." But behind that trajectory, the lawsuit paints a troubling picture of what was allegedly happening day to day.
Parham alleges that Link, the account executive she was assigned to support, subjected her to racially charged conduct throughout her tenure. That allegedly included calling her by a revolving door of wrong names — "Joelle," "Juliana," "Josephine," even "Josh" — while laughing, making assumptions about drug use tied to Parham's race, and at one client outing, making offensive comments about the varying colors of individuals' genitalia based on race. Link was, according to the...
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