What’s Happening at Salesforce?

Salesforce has eliminated approximately 4,000 customer support roles — pleased with the “benefits and efficiencies” of its artificial intelligence (AI) agents.

CEO Marc Benioff claimed during a recent podcast appearance that the tech giant simply needs “less heads” due to its “Agentforce” of customer service bots.

The job cuts come after Benioff disclosed that AI is already doing around 50% of the work at Salesforce.

Impact on Canadian Staff

Samfiru Tumarkin LLP is working to determine if any Canadian employees at Salesforce have been let go.

According to LinkedIn, the company currently has more than 2,700 workers in the country.

Next Steps for Salesforce Staff

If you’re fired or let go from Salesforce, understanding your legal rights is crucial.

Non-unionized employees in Canada’s tech industry are entitled to severance pay. This includes individuals working full-time, part-time, or hourly in Ontario, Alberta, and British Columbia (BC).

The amount you’re owed is based on a variety of factors, including your role, tenure, age, and ability to find similar work.

WATCH: Everything Non-Unionized Employees Need to Know About Severance Pay

Key Severance Facts:

• Compensation: Severance packages, which can be as much as 24 months’ pay, may include salary, bonuses, commissions, and other forms of compensation. Use our firm’s free Severance Pay Calculator to better understand your entitlements.
• Deadlines: You generally have up to 2 years from...

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