The Better Business Bureau (BBB) has recently completed an investigation into JCS Gunshop, which operates under the domain name murdocksguns.com. The investigation was initiated due to a consumer complaint and subsequent inquiries made by 30 businesses about the company. The investigation found that JCS Gunshop made false claims about their operating location and displayed unreliable business practices.
The website initially showed text and photos of guns and gun accessories for sale. However, BBB found that JCS Gunshop falsely claimed its location to be 1528 N Broadway, Wichita, KS 67214. BBB sent correspondence to this address, and the mail was returned as undeliverable. Further, when BBB visited the location, it found that the space was vacant, with no business operating in the area. BBB also discovered that the company falsely claimed a physical address on Stevens Drive in Iowa City, Iowa.
The investigation also revealed that the website contained grammatical errors and unprofessional language. BBB found that the website had copied text from other gun shops and pasted it on their website. The website also falsely claimed to accept Bitcoins as a payment method, which is not true.
A consumer complaint received by BBB alleged that JCS Gunshop asked the consumer to pay for the gun through PayPal using the Friends and Family option, and then asked them to pay again using different payment forms. The business did not respond to the complaint, and the consumer was...
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