Worker argues her duties were redistributed to other staff, questioning if there was any genuine redundancy

A senior staff support officer challenged her dismissal, arguing her role was replaced and duties redistributed rather than eliminated.

The worker contended she was presented with unacceptable alternative roles with significantly reduced hours and pay.

The employer maintained that the role was no longer required due to an 18% revenue decline and a failed contract application, with duties absorbed by the director and existing officer, and shift allocation transferred to an external contractor.

Employment and redundancy process

The worker commenced employment in June 2022 as a disability support worker, before moving into a staff support officer role in August 2023. She was promoted to senior staff support officer in December 2024, working full-time at $49.20 per hour.

The employer's director stated the promotion arose from multiple coinciding events, including the termination of another staff member and the proposed expansion of services. The employer had applied to provide services to the Department of Veteran Affairs.

That application in 2025 was unsuccessful. Added to this was the loss of several clients and workers between February and June 2025, which saw an 18% reduction in revenue.

The director consulted with an external HR consultant on the appropriate process for dealing with the worker's role in light of operational and financial changes. As there were no...

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