Silvertime Trading Limited unjustifiably dismissed a client advisor after a manager threatened her termination, ERA member Simon Greening ruled on 21 August 2026.
A recorded meeting that ended with mall security called to remove the client advisor from the store breached the company's good faith obligations, the Employment Relations Authority found.
The advisor, based at a Newmarket store, was called to a meeting with her area manager on 19 July 2025 without being told its purpose. She recorded the conversation. The transcript before the Authority showed the manager presenting her with two options: resign or be dismissed. "If you resign, you give me the key," he told her, before the exchange grew heated.
Pushed back on, the manager gave her seven days' notice to either write a resignation letter or accept termination. The meeting ended with him demanding she hand over her store key and, when she did not comply immediately, phoning mall security to have her removed. The transcript recorded him telling her "you were fired, you get no compensation."
Objectively viewed, the combination of the manager's comments and actions amounted to a dismissal, Greening found. The company had not raised any allegations with the advisor before the meeting, had not investigated its concerns, and had not given her a chance to respond, breaching s 103A(3) of the Employment Relations Act 2000.
A related unjustified disadvantage grievance was also established over the company's failure to follow...
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