Some British cabin crew are so inexperienced that they don’t even know how to turn the lights on in an aircraft cabin, a concerned member of airline staff reported to an independent safety charity that monitors so-called ‘human factors’ safety issues in the aviation industry.
During a recent incident at an unnamed British airline, a recently hired member of cabin crew was allegedly unable to perform the simple task of turning on the cabin lights and another member of crew had to abandon a sick passenger in order to help the new hire flight attendant.
Members of the ‘Confidential Human Factors Incident Reporting Programme’ or CHIRP for short have called on airlines to provide more training on relatively simple tasks on routinely used equipment. CHIRP reports directly to Britain’s Civil Aviation Authority (CAA) which has the power to change airline training programmes.
After slashing cabin crew numbers through the pandemic, airlines around the world have raced to hire back depleted workforces after travel restrictions were lifted and demand bounced back.
It’s been no secret that several British airlines have struggled to recruit cabin crew and other critical workers back fast enough.
At one point, British Airways was offering a sign-on bonus of 1,000 for cabin crew and the airline recently revealed that it hired around 1,400 new staff in just three months as it tries to quickly bolster its workforce.
In the incident investigated by CHIRP, three crew members on the same...
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