The employer maintained that the redundancy was genuine due to business difficulties and claimed it had attempted to consult with the worker about alternative arrangements.
Employer argues genuine business pressures prompted restructure
The Commission heard evidence that the worker had been employed as a housekeeping supervisor at a serviced apartment complex since November 2020, working 35 hours per week, managing room attendants, rostering, and ordering supplies.
The business owner testified that new hotels opening locally since 2023 negatively impacted operations, leading to the loss of key personnel, including a Property Manager in 2024.
The owner gave evidence that he had been managing the business himself while exploring ways to improve profitability, including taking on additional work and identifying operational efficiencies.
During a May 2025 review of all business roles, he determined the housekeeping supervisor position could be absorbed by existing staff and himself, resulting in permanent cost savings.
The Commission accepted the owner's evidence that the decision to make the role redundant was driven by genuine financial pressures and that the business restructure had improved financial performance following implementation.
The Commission found that the operational changes were legitimate responses to business difficulties.
Commission examines communication and consultation timeline
The Commission found that on 26 May 2025, the owner sent the worker an email...
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