If a recent survey is to be believed, managers’ use of artificial intelligence (AI) tools in making personnel decisions may be more extensive than their employers realize. A survey of 1,342 full-time manager-level employees commissioned by ResumeBuilder.com revealed some eye-popping results. Roughly 60% of respondents said they relied on AI to make decisions about direct reports, including regarding such consequential decisions as raises, promotions, layoffs and terminations. And while most reported using AI simply as a tool to assist with these decisions, 20% admitted to letting AI make decisions without human input either “all of the time” or “often.”
Many of the survey respondents appeared to be using AI tools for these purposes with little to no established limits or guidance. 24% of those using AI said they received “no training at all” on how to ethically use AI in managing people, and among those who reported at least some training, a majority described that training as “informal.” Additionally, most respondents reported primarily using general purpose chatbots for these purposes, rather than using tools specifically designed for managing employees.
While some employers may benefit (perhaps substantially) from integrating AI tools into people management, employers should be concerned about the type of use indicated by the survey, which may expose organizations to unnecessary risk. It appears that employers themselves may be unaware of the risks, as a majority of...
Choi Jung-won, formerly of the group UN, has been cleared of the false accusation of being an adulterer. On the 26th, Choi Jung-won stated on social media, “Regarding the various claims recently r...