Oxnard– The Finance and Governance Committee approved an amended professional services agreement for the Whistleblower Hotline Service during its Tuesday, October 25 meeting.
The Five-Year contract will cost the City $30,500 and have a termination provision if the City is not satisfied with the services.
Deputy City Manager Shiri Klima presented the video and said Price Page and Company has provided the service since its inception, and the City Council approved a third amendment with the company in June 2021.
“However, in June 2022, City staff was notified that Price Page would not be able to continue with the existing contract due to capacity constraints,” Klima said. “In August, the City solicited an RFP (Request for Proposals) for Whistleblower Hotline Consultant Services.
She said Council Member Gabe Teran, City Attorney Stephen Fischer, and Klima selected Syntrio and submitted a letter of intent award on September 19, 2022.
Syntrio will provide a dedicated toll-free number for Oxnard residents and City Staff and allow complaints to come through the web, a live agent, and voice mail messages.
“There are 10 standard reporting categories and up to six authorized reviewers,” she said. “The City will have access to review, but not edit, the specific report categories.”
The report categories include fraud, theft, and harassment and will have a case management system to search, sort, manage, and generate reports.
“The City Staff reviewers will have access to that sorting...
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