A new class action lawsuit claims Alcon Laboratories falsely advertises its Systane eyedrops as being preservative-free when they actually contain boric acid.
Plaintiff Sarah Som-Dotson filed the class action complaint against Alcon on May 6 in California state court, alleging violations of state consumer laws.
According to the lawsuit, Alcon manufactures, advertises, markets, sells and distributes Systane eyedrop products throughout California and the United States.
Som-Dotson claims all of Alcon’s Systane products were advertised as containing “preservative-free” when they actually contain boric acid, which inhibits the growth of bacteria by disrupting essential metabolic processes.
“Boric acid is used as a preservative in cosmetics, including multidose eyedrops,” the Systane class action lawsuit says. “As a result, boric acid is a preservative in the products because it has bacteriostatic effects.”
Som-Dotson claims she purchased one of the Systane eyedrop products from Amazon.com in September 2025.
She says she reviewed the label prior to purchasing the product and relied on the “preservative-free” label when making her purchasing...
LMNT is striking back against product rating app Oasis, filing a lawsuit on Wednesday accusing the company of publishing false information about dangerous levels of lead in its electrolyte powders...