Employee turnover can have a significant ripple effect on businesses, according to new research from the University of British Columbia (UBC). The study found that turnover not only impacts the employee who leaves but also affects their colleagues, their team, and even the organization as a whole.

Key findings: Employee turnover, in the form of terminations, layoffs or voluntary quitting, can influence a business in number of ways.

• When a large layoff occurs, there is a strong increase in voluntary turnover among those who remained at the company. There is a heightened feeling of job insecurity, leading to decreased morale, motivation, engagement and team cohesion that could lead to more employees quitting.
• When an employee leaves, their expertise and knowledge leave with them. This can impact the quality of work, productivity, and overall performance of the team.
• A departing worker’s responsibilities often fall to their colleagues. This can lead to increased workload and stress, which can impact employee well-being and work-life balance.
• The costs associated with turnover, such as recruitment and training expenses, can add up quickly. In addition, turnover can also lead to lost productivity, missed deadlines, and decreased customer satisfaction, all of which can impact a company’s bottom line.

Additional conclusions: UBC’s study revealed the difference between an employee being let go and someone who voluntarily resigns.

• Voluntary departures result in fewer turnovers...

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