View AI as a tool to support human decision-making, rather than a substitute for it.
Artificial intelligence is no longer something businesses are planning for in the future - it's already here.
Whether it's drafting emails, preparing reports, taking meeting notes or screening job applicants, AI tools are becoming part of everyday workplace operations.
For many businesses, the benefits are obvious: increased efficiency, reduced administrative burden and the ability to complete tasks more quickly than ever before.
However, as employers increasingly embrace AI, they should be aware that the technology does not replace their legal obligations. In fact, in some cases, it may create entirely new workplace risks.
One of the most common misconceptions is that if an AI system makes a recommendation or produces a piece of work, responsibility somehow shifts to the technology. It doesn't. Employers remain responsible for decisions made within their business, regardless of whether AI was involved.
Take recruitment as an example. Many businesses are now using AI-powered tools to review applications and identify suitable candidates. While these systems can save considerable time, employers should be cautious about relying on them without human oversight.
If an AI tool unintentionally disadvantages certain groups of applicants, businesses may find themselves exposed to discrimination or adverse action claims.
The same principle applies to employee management. AI-generated performance...
Hong Kong Customs combats unfair trade practices by postnatal care centre Hong Kong Customs yesterday (June 25) arrested a female director and salesperson of a postnatal care centre suspected of h...