Key findings include:
Report Volume: Organisations headquartered in North America received more than twice the report volume of those in Europe and Asia Pacific. When comparing 2023 and 2024, Europe saw the largest increase (0.49 to 0.67 reports per 100 employees) to the highest reporting levels seen for this region. It is notable that all four geographies in the NAVEX analysis have seen a general increase in median reports per 100 employeesover the last four years.
Case Closure Time: While organisations in Europe and APAC received fewer reports, they are taking far longer to investigate and close them with the highest median case closure times (Europe at 69 days, APAC at 56 days). In comparison, North America was at 19 days. This data may be influenced by differences in the types of reports received in each region. However, in all regions, regardless of the time to close a case, the substantiation rate of cases consistently ranged from 45% to 48%. It is important to highlight that nearly half of all reports received globally are substantiated.
Time to Report: Organisations based in Europe and APAC saw a higher time difference between incident and report date (the number of days between when the matter occurred or was witnessed and when the report is filed). In Europe, the median time difference between the incident and the report was 13 days, for APAC it was 12. The time difference in North America was 8 days. This is important because reporters who delay reporting may...
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