Artificial intelligence (AI) has well and truly integrated itself into our workplaces and will continue to impact business operations.
A number of inquiries have been conducted to assess AI’s impact in the workplace, including the Inquiry into the Digital Transformation of Workplaces and the Inquiry into Workplace Surveillance. The Final Report prepared by the Select Committee on Adopting Artificial Intelligence was published on 26 November 2024 (Senate Inquiry).
AI can be a beneficial tool for employers, including for improving efficiency, reducing costs and gaining better insight into employee productivity. AI may enable employers to make better informed decisions regarding workplace matters including allocating work, promotions, remuneration, disciplinary action, and forecasting client or customer demand to assist with recruitment and staffing planning. While employers can take advantage of AI’s benefits, they should also be aware of its limitations.
In this article, we consider ways AI is already being used in the workplace and some outcomes from the Senate Inquiry.
AI chatbots such as ChatGPT, Microsoft Copilot and Google Gemini are already being used either through formal implementation by employers or informally by employees to assist in the performance of their duties. Some employers have recognised the benefits and implemented their own internal AI chatbots and software.
If used appropriately and having...
A man falsely accused of voting fraud in the conspiracy film “2000 Mules” tried to hold its producers responsible Friday, asking a federal judge to rule in his favor. But the moviemakers, includin...