The most common themes for grumbling at all the recent employment law events I have attended have been the same: the youth of today; why the UK’s railway infrastructure is seemingly made of chocolate; and the tide of AI-assisted employee grievances.
Can’t help you with the first two, sorry, but somebody will have to do something about the third before the tension between the time they take to deal with and the resources which most employers and the ET system can afford to devote to resolving them becomes too great.
We have all seen them – turgid great things full of legal and case references, some of them genuine, but despite their length, often lacking specifics of what the employee is complaining about and what they want you to do about it. I offer three principal tips for employers trying to work out whether they are dealing with the real thing or not:
(i) AI complaints usually demonstrate spelling and grammar skills way beyond those of the purported author;
(ii) they almost all include somewhere towards the end the phrase “I remain committed to my role” in game but ineffective rebuttal of the clear message from the preceding 27 pages that nothing is further from the truth. A subset “tell” of AI involvement is that the writer is “committed to a constructive resolution”, but tends not to be able to articulate what that means beyond generic references to “support”, “safe working environment” and so on;
(iii) most AI-drafted grievances adopt an unpleasantly snippy tone,...
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