On November 30, 2022, OpenAI launched ChatGPT and immediately set off a firestorm. An AI chatbot that can write stories, plays, poems, and essays;1 pass licensing and other exams;2 produce code;3 engage in conversations;4 and even write judicial opinions,5 ChatGPT had more than one million users in its first five days and over 100 million users in January, earning it the label of “the fastest-growing ‘app’ of all time.”6
Inevitably, technological innovation begets further innovation. Within days of its launch, a video demonstrating how ChatGPT could be used to write an insurance appeal letter appeared on TikTok and had been viewed more than 143,000 times by early January.7 On February 10, 2023, Doximity, a digital platform for medical professionals, released a beta version8 of ChatGPT for doctors called DocsGPT. Using the free open beta site, doctors who are Doximity subscribers can access a library of medical prompts to produce a range of documents, including insurance appeals, prior authorizations, progress notes, post-op instructions, procedure notes, imaging reports, referrals, certificates of medical necessity, disability letters, letters of recommendation, and even letters to excuse patients from jury duty.
Since its release, DocsGPT has been hailed for its potential to relieve the administrative burdens on healthcare providers, reportedly saving as much as two hours a day that could be spent on direct patient care instead.9 Where administrative costs account for 15%...
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