Work as we once knew it will never be the same. From how much time people spend in the office to how companies hire new employees to how managers run their teams, the pandemic has left untouched almost no part of how many of us work.
The global health crisis has forced office workers to rethink the way they operate, ideally capturing the benefits of flexible schedules and reduced commutes while avoiding the isolation, declining collaboration, and “Zoom gloom” that beset some during the pandemic.
“This is not a new normal; nothing is normal,” says Kelley Boucher, chief human resources officer at Alnylam Pharmaceuticals, the Cambridge company that ranks first among largest employers in the Globe’s Top Places to Work rankings this year. “As opposed to try to go backward, let’s think about the opportunity here. Let’s think about what we’ve learned through this difficult and crazy time of the pandemic, and create a new future for ourselves.”
As the pandemic recedes but continues to pose a threat, Alnylam and other companies are already re-creating their workplaces. And it’s not as simple as declaring that employees don’t have to come in every day, says Erin Kelly, a professor at MIT’s Sloan School of Management and codirector of the university’s Institute for Work and Employment Research. They need to know there’s a good reason these changes are being put in place.
“What employees value and appreciate is having some choice, some control over their work lives and knowing they...
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