Now that he's tried it out for himself, Dara Khosrowshahi, the CEO of Uber, may have a better understanding of what it's really like to be delivery driver for his company.
When asked the most nightmarish rider experience he had as an Uber driver, Khosrowshahi said that it wasn't the riders that gave him issues — it was delivering food.
"I was trying to deliver food and I couldn't find where to drop it off," Khosrowshahi told The Wall Street Journal. "Trying to figure out the maze of apartment complexes was a challenge."
Navigating large apartment complexes has been a pain point the company, an Uber spokesperson told Insider, adding that the company has tried to address this by providing users with more accurate drop-off pins.
Uber Eats wasn't all bad, though.
"The most fun was delivering food to a touch football game," Khosrowshahi said. "I was like, 'Where's the building I'm supposed to be delivering to?' It was a field. There was a bunch of dudes."
Still, Khosrowshahi seems to be aware that Uber drivers face a series of challenges during their shifts.
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