He blamed his English. The Commission looked at what the riders actually reported
An Uber driver who two passengers reported for making them uncomfortable during trips has lost his bid to overturn his removal from the platform.
The Fair Work Commission dismissed the driver's unfair deactivation application on October 7, finding Uber followed the processes required under the Digital Labour Platform Deactivation Code - even though its warnings were sloppy and it failed to follow up with a key complainant.
The driver had worked as an Uber Eats delivery person since 2021 before signing on to drive passengers in March 2026. The trouble started almost immediately.
On April 5, a rider reported that the driver had asked for her and her friend's Instagram accounts, quizzed them about their night out, and asked whether they had been drinking. The rider described the experience as creating "an unsafe environment."
Uber's response was a generic message telling the driver he "may have asked personal questions" that made a rider uncomfortable. The Commission later found that warning was far too vague - it should have spelled out that asking riders for their personal social media details was unacceptable and could lead to deactivation.
Then came the second complaint.
On July 2, a different rider reported that the driver told her she should be a model, said he wanted to take photos of her and take her to India, and asked for her Instagram....
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