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The workplace has changed radically in recent years, with the explosion of AI, new business risks and emerging topics generating workplace conflict. Yet many employers have not updated or really looked at their grievance and disciplinary policies for some time. We consider why you might want to update them.

Disciplinary and grievance procedures sit at the heart of most employers’ staff handbooks. Yet while the world of work has evolved, many of these policies have remained untouched. These policies are most effective when they are tailored to the landscape in which they operate, but that landscape has shifted considerably and rapidly over the last few months and years:

• AI: The explosion of AI has brought this technology into our day to day lives, both at work and outside of it. This has brought with it new business risks: confidential information is more vulnerable; users may rely on misinformation; and employers try to establish and enforce acceptable use policies. It has also resulted in an explosion of AI generated grievances, as voluminous documentation can be generated with ease.
• New data / cyber risks: Cyber attacks, with potentially crippling effects, have shot up the risk agenda for many employers. Employers now need to be prepared for those risks coming from within.
• Free speech tensions: Global political and religious tensions increasingly risk spilling over into the workplace. Polarised political discourse around issues such as immigration and gender...

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