The UK government has launched a consultation on the use of workplace monitoring technologies (WMT), including surveillance tools, algorithmic management systems and AI-enabled decision-making. The consultation forms part of the wider Make Work Pay agenda and seeks views on whether additional regulation is needed to improve transparency, worker engagement and accountability when employers monitor workers.
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What are WMT?
The government uses the term WMT to refer to digital tools used by employers to collect, track, analyse or make decisions based on information about workers and their activities.
The capabilities of these technologies encompass a range of data collection and reporting, from digital activity and location tracking to communication surveillance. WMT include technologies used to observe performance, behaviour, attendance or communications. They also include systems that use this data to inform or make decisions affecting workers. These technologies may operate in physical workplaces or remotely, including through digital platforms. They can incorporate the use of automated decision making and algorithmic management, including AI.
What are the current legal requirements in respect of WMT?
UK employers are required to comply with the usual data protection requirements in respect of WMT and processing personal data – namely that they must ensure and be able to demonstrate that...
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