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Friday, April 24, 2026

Unions prod The Kroger Co. to remedy payroll software glitch - Winsight Grocery Business

LaborSupermarket giant says most technical issues have been resolved, but UFCW locals are mulling their options.

Technical difficulties with a payroll system recently deployed by The Kroger Co. have led some United Food and Commercial Workers (UFCW) union locals to take action for members experiencing paycheck problems, including not receiving their pay.

At least hundreds of UFCW members working for Kroger’s Fred Meyer, QFC, Mid-Atlantic and Michigan divisions have reported issues with the “MyTime/MyInfo” system, ranging from missed or incomplete paychecks to missing contributions to health and welfare benefits, the unions said.

In an email statement to Winsight Grocery Business, Cincinnati-based Kroger said it has apologized to the affected employees and addressed most of the software issues.

UFCW Local 400, based in Landover, Maryland, reported on Wednesday that it has filed class-action grievances with Kroger and unfair labor practice charges against the grocer with the National Labor Relations Board. “We are also exploring legal options to file lawsuits against Kroger under local wage and hour laws to ensure every employee is correctly compensated for their time,” the union stated.

Besides missing paychecks and benefit contributions, problems have included holidays not being paid, premiums not being paid, personal holidays and vacations not being paid, missing overtime, missing tax deductions, inability to schedule personal holidays and health insurance overcharges,...



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