His file said he retired. He says he never did - and got no severance

A UPS supervisor of two decades says the company left his disability accommodation hanging for months, then quietly ended his job.

The former operational supervisor sued United Parcel Service in federal court in Jacksonville, Florida, on September 7, 2026, accusing the delivery company of breaking the Americans with Disabilities Act. According to the complaint, UPS failed to accommodate his disability, skipped the back-and-forth “interactive process” the law expects of employers, and retaliated against him for speaking up.

He had spent roughly 20 years at the company, the filing says. Along the way he developed a run of spine and knee problems that his doctor documented as permanent. The restrictions, according to the complaint, ruled out bending and squatting, capped his lifting at 40 to 50 pounds, and limited how he used stairs and ladders.

From here, the story will feel familiar to anyone who runs an accommodation desk. The complaint says he first tried to return to work with accommodations in January 2025, after his disability case manager relayed that his restrictions could not be met and that he should ask a division manager about openings. He emailed that manager in February 2025 about a role in a division where he had worked before, the filing says. No reply came.

So he went through the company’s formal ADA process. He had a first call with a UPS ADA human resources representative in April 2025...

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