Overview
How Is AI Used by HR?
Legal Issues
Global Considerations
Transparency
Vendor Selection
Mitigating Bias in AI
Additional Resources
Artificial intelligence (AI) is the use of machines and software to perform tasks that typically have required human intelligence to complete. These machines can range from a laptop or cellphone to computer-controlled robotics. Software programs, which give directions to control the behavior of the machine, are specialized to mimic human intelligence and capabilities. The coupling of hardware and this software brings about artificial intelligence.
A workplace run by AI is not a futuristic concept. Such technology is already a part of the workplace and will continue to shape the labor market. Nearly 1 in 4 organizations reported using automation or AI to support HR-related activities, according to a 2022 survey by SHRM. The report found that 85 percent of employers using automation or AI said it saves time or increases efficiency.
See:
The Promise and Peril of Artificial Intelligence
What is artificial intelligence and how is it used in the workplace?
SHRM Research: AI Use on the Rise, Ethics Questions Remain
Not All AI Is Really AI: What You Need to Know
How Is AI Used by HR?
AI is being used in the workplace to manage the full employee life cycle, from sourcing and recruitment to performance management and employee development. Recruitment and hiring are by far the most popular areas where AI is used for employment-related purposes....
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