Fast Facts
More than 6,700 veterans enrolled in a Veterans Affairs' technology education program from May 2019-May 2022. About 66% of the enrollees completed training.
But VA doesn't have a full picture of how well this pilot program is working or ways to improve it. For example, VA doesn't know why some veterans (13%) dropped out of the program. And VA can't assess how effective the program has been with helping veterans get jobs because it doesn't collect the relevant data.
VA has found some ways to improve the program, but doesn't have a way to ensure that changes are made before the pilot ends in 2 years. Our recommendations address these issues.
Highlights
What GAO Found
Over 6,700 veterans enrolled in the Department of Veterans Affairs' (VA) Veterans Employment Through Technology Education Courses (VET TEC) pilot program from May 2019 through May 2, 2022. They were generally more racially and ethnically diverse and more likely to have a service-connected condition, compared to working-age veterans in the U.S. population. Most veterans (66 percent) who enrolled in the program completed their training (see figure).
VA calculates an employment measure for certain VET TEC participants for whom VA has made a final milestone payment decision. However, VA does not calculate an employment rate for all VET TEC participants who completed the program, in accordance with other government and industry approaches. As a result, VA lacks sufficient information to compare VET TEC to...
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