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Tuesday, November 25, 2025

Waiter brings legal action against the Ivy over share of tips and service charge - The Guardian

Restaurant chain paid worker 97 out of a 31,600 pot and is accused of failing to clarify how payments were calculated

The Ivy faces legal action from a waiter who claims he was refused details about how the upmarket restaurant chain calculated his share of tips and service charges, despite a new law aimed at ensuring they are shared more fairly and transparently.

The waiter, who asked not to be identified, quit the Ivy in June, claiming that he had been given an “totally unfair” share of tips and service charges, and is claiming constructive dismissal against the Ivy’s owner at an employment tribunal.

The Ivy said it “absolutely refute[s]” the waiter’s allegations and will challenge them at the tribunal.

The case could shine a light on how diners’ gifts are shared out at the Ivy, which is owned by the tycoon Richard Caring. It could also clarify what level of detail businesses should provide to their workers on the allocation of service charges, such as how their share compares with others’ and how their allocation was decided.

The waiter, who worked part-time, claims he was allocated 46.34 in gratuities and service charges for 43 hours’ work in March, a sum that was later increased to 97.45. He claims that that share, which came from a total pot of 31,562 handed over by diners that month in his branch of the Ivy, was far lower than it should have been.

The waiter estimates that he was one of about 43 employees at the branch – including waiting staff, the kitchen team and...



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