A TD Bank customer service representative alleges she was fired while on mental health leave - weeks after her manager allegedly told her the company doesn't "do accommodations."
The worker, who was based remotely in Pennsylvania but employed through TD Bank's Mount Laurel, New Jersey office, filed a federal lawsuit on October 12, 2026, in the US District Court for the District of New Jersey. The complaint brings claims under the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), the New Jersey Law Against Discrimination, and the New Jersey Family Leave Act.
According to the filing, the worker spent roughly two years as a customer service representative, starting in September 2023. From early on, she told her supervisor and the bank's HR department that she might occasionally need time away to care for her 12-year-old stepson, who has hydrocephalus - a condition where fluid builds up in the brain, causing headaches, nausea, and mobility issues. The absences, she alleges, were minimal - sometimes as short as 20 minutes to collect him from school and return, mostly during winter when his symptoms flared.
She was initially told it would not be a problem.
That changed, the complaint alleges, around the winter of 2023-2024. Her supervisor allegedly began showing "extreme frustration and distaste" for the stepson's health conditions and the worker's need to care for him. The filing claims the supervisor denied the worker time off while granting it...
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