If an employee resigns, then rescinds the request, the employer has a choice: Do they want the worker to stay or go?
If the employer determines they want the employee to stay, they should find out why the worker wanted to resign. However, if the worker is a poor performer, the employer may expedite their departure instead.
Employers often are reluctant to let employees reverse course and stay after resigning unless the workers are truly exceptional, said David Baffa, an attorney with Seyfarth in Chicago. "Most people and most employers figure that if someone quit once, they'll quit again, and often, they do," he explained.
When the Employer Wants to Retain the Worker Reversing Course
That said, the reason an employee wanted to resign could be one that isn't based on working conditions. One example would be if the employee's spouse was supposed to be transferred by the military and then the orders changed, said Amy Casciotti, vice president of human resources at TechSmith Corp., a software company in East Lansing, Mich. In this circumstance, "the employee was not resigning because they wanted to leave but rather had to," she noted.
If the employer wants to retain the worker reversing course, it should remember that frequently, a combination of factors led to the employee's decision to quit, said Christine Walters, SHRM-SCP, an HR consultant with FiveL Company in Westminster, Md.
She recommended asking the employee follow-up questions about what the organization could do to...
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