[author: Linda Luty]
Each year, NAVEX produces the Hotline & Incident Management Benchmark Report – a comprehensive assessment of trends in whistleblowing. This year, our analysis included 1.52 million reports across 3,430 organizations and is in use by many organizations to benchmark their compliance programs against peers and industry standards.
The findings in this report illuminate trends in hotline reporting and the overall cultural health of thousands of organizations across the globe. This post explores one of the key findings from this year’s benchmark: reporting is at the highest levels ever, but reporters are proceeding with more caution –and, in some cases, reporting outside their organizations.
Following a years-long trend, whistleblower hotline reporting continues to rise, with the highest median level of Reports per 100 Employees (1.47) in the history of reporting seen in 2022. However, there appears to be an increase in caution among reporters, as evidenced by a higher percentage of anonymous reports. Further, reporting to outside authorities, such as the U.S. SEC Office of the Whistleblower reached an all-time high in 2022, with 12,300 reports.
A rise in whistleblower reports is unequivocally a good thing, and data yielded from hotline reporting is a quintessential indicator of cultural health. However, a rise in anonymous reporting levels and external reports may indicate underlying issues that should not be swept...
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