A survey on AI-power chatbots – such as ChatGPT – showed that both patients and health care professionals see the technology as having the potential to improve care and reduce costs.

The chatbots have quickly become popular tools for people looking for quick and accessible health advice, but questions about the reliability of the information remain.

The Tebra survey of 1,000 Americans and an additional 500 health care professional lent insight into AI tools in health care.

Key findings:

• Over 1 in 10 healthcare professionals use AI technologies, and almost 50% have expressed an intent to adopt these technologies in the future.
• Among health care professionals, ChatGPT received the highest score for addressing patients’ questions the best.
• Of health care professionals who experienced a perspective shift after reviewing AI’s medical advice, 95% shifted toward a more positive perspective.
• 8 in 10 Americans believe that artificial intelligence has the potential to improve the quality of healthcare, reduce costs, and increase accessibility.
• 1 in 4 Americans are more likely to talk to an AI chatbot instead of attending therapy.

One-quarter of Americans would not visit a health care provider who refuses to embrace AI technology.

For health care providers, 10% already use AI as part of their practice in some form, and half of the remaining 90% said they plan to use it for things like data entry, appointment scheduling, or medical research.
The integration of AI by providers may...

Read Full Story: https://news.google.com/rss/articles/CBMiZGh0dHBzOi8vd3d3Lm1lZGljYWxlY29ub21p...