The following article was first published on Shipman & Goodwin attorney Dan Schwartz’ Connecticut Employment Law Blog. It is reposted here with permission.
You might be seeing a pattern here. There’s been a lot of talk on this blog about AI lately and its impact on the workplace.
Since a few of my cases resolved and I had a little more time, I’ve been thinking about it more. A lot more. And I’ve been playing around with it. First a little, then a lot.
Harvey has been my preferred legal AI for a year now, but I’ve also started exploring other AI tools for the non-legal work. ChatGPT has improved dramatically, and I didn’t feel like I was taking full advantage of it.
Then I discovered Muse, a new agentic AI from Meta. It’s opening my eyes to the possibilities. (My muse would be, well, amused. And I have to say that so far, it’s been very, well, amusing to use too. Ok, I’m done.)
Agentic AI is now here and arriving in many forms. OpenAI has Dots, Anthropic just announced Duets, and there’s a hot startup named Instinct with a waitlist.
Whether you bring these tools into your workplace is a business decision. Either way, your employees will almost certainly start using them in their everyday lives, approved or not. These “agents” can do many tasks with very little real oversight.
They can book reservations, buy products, and send emails. They can negotiate contracts for you. In short, they can do many things that “normal” generative AI models couldn’t do until...
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