Starting in early 2027, Mississauga residents will be able to confidentially report concerns related to alleged fraud, waste or wrongdoing at the city under the municipality’s expanded Whistleblower Program.
The City of Mississauga’s new fraud and waste hotline, set to launch sometime in the first three months of next year, will provide both city employees and the public with “an independent and confidential reporting mechanism that strengthens accountability and reinforces public trust in the integrity of city operations,” a staff report to be discussed at general committee on Wednesday reads.
The city established its Whistleblower Program in 2014 to provide employees with an independent and confidential mechanism to anonymously report workplace wrongdoing, the report from Amy Truong, the city’s internal audit director, noted.
“Over the past decade, the program has supported accountability, ethical conduct and a workplace culture where concerns can be raised without fear of reprisal,” Truong’s report continued.
In March 2026, Mississauga city council approved enhancements to the program that included “expanding reporting access to members of the public.”
The enhancements “are intended to strengthen transparency and public confidence in the city’s governance and oversight framework,” the report further stated.
Once up and running, the new hotline will provide city workers and the public with a confidential way in which to report concerns related to fraud, waste or...
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