The number of employees using a whistleblowing service increased by 16% in 2024, with HR concerns accounting for more than half of reports.
Safecall’s annual Whistleblowing Benchmarking Report showed online reports increased from 63% to 67% of all disclosures, as the majority preferred to remain anonymous.
The nonprofit sector was the most active in making reports, with one being made for every 100 employees. Safecall’s average was one for every 370.
Other sectors with high levels of reports included food processing and wholesale, and the emergency services.
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Joanna Lewis, managing director of Safecall, said the rise in reports reflected growing awareness around the importance of being able to speak out, but also companies reacting to legislative changes such as the Worker Protection Act.
HR concerns made up 55% of all reports, including bullying, discrimination and unfair treatment. Reports related to dishonest behaviour – bribery, corruption, fraud and theft – now make up nearly one in five reports (19%), a record high from previous years, she added.
Housing associations see the largest number of dishonest behaviour reports, at 60%.
While there has been a shift towards online reporting in the past six years, many individuals still prefer to report over the phone because they feel there is a...
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