What your employees actually do matters more than their title in a redundancy
When your job title says manager but your daily work says designer, Fair Work's ruling of 21 April 2026 has a clear answer.
Priyansha Tuli joined Compass Group Management Services as Manager of Brand and Design on 18 September 2023, at grade 15 in the company's internal structure. On paper, she was a manager. In practice, she told the Fair Work Commission, she was substantially performing graphic design duties, with managerial responsibilities limited to running morning meetings and recording outcomes when her manager was away.
That distinction became the central tension of an unfair dismissal case Deputy President Farouque resolved on 21 April 2026, dismissing Tuli's application on the grounds of genuine redundancy.
The restructure began around 25 October 2025, when Compass Group decided to shift resources from design toward marketing. Tuli's grade 15 Manager of Brand and Design position was abolished, four Graphic Designer roles at grade 14 were created, and a new Marketing Brand Specialist position at grade 15 was established. On 12 November 2025, General Manager of Marketing and Engagement Jonny Neech and People Operations Manager Simon Francis met with Tuli to inform her of the restructure. A redundancy consultation letter, an FAQ document, and employee assistance programme information followed the same day.
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