KPMG has pulled its report on "agentic AI," after major corporations and organizations named in it raised concerns over claims of their AI usage. The report, "Redefining excellence in the age of agentic AI," was marred by several inaccuracies and fabricated case studies, according to The Financial Times. These false stories were likely generated by artificial intelligence (AI) "hallucinations," where an AI model confidently includes incorrect facts in responses.
The inaccuracies in KPMG's report were first uncovered by tech research group GPTZero, and later confirmed by the Financial Times. After being alerted to the false data, several high-profile organizations including UBS, the UK's National Health Service (NHS) and major public transport agencies forced KPMG to remove the publication from its websites.
KPMG's report claimed that global organizations were successfully deploying advanced "AI agents" for complex, automated tasks. However, the companies involved quickly clarified these claims were false. UBS Bank denied the report's assertion that it integrated AI agents across its investment advisory and risk management systems using a custom platform built with Microsoft. A spokesperson for UBS called the claims "factually incorrect" and demanded their removal.
KPMG's report also falsely claimed that Swiss Federal Railways...
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