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A Hertz customer was accused of stealing a rental car despite booking and paying for the vehicle in an incident that has led to her being arrested a total of four times and being held in custody for days at a time, a lawsuit stated.
Antwanette Hill used her status as a platinum member of the Hertz Gold Club loyalty program to book and collect a car without checking in with a staff member at Atlanta airport in October 2018, according to the lawsuit filed in July and seen by Insider. She had rented at least 20 times with Hertz before then.
As she got in the car, an employee came up to her claiming she was stealing it. Hill told him she was a platinum member and to look for her reservation, but instead he called police who then arrested her.
Hill was arrested three more times between 2019 and 2021 for failure to appear in court over the incident because she was not notified about the court dates, according to the lawsuit,...
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