For the first time in three years, many things felt normal about daily life. But the work world is still a major exception – and lots remains in flux.

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Even as many people moved closer to pre-pandemic living in 2022, daily life still doesn't look exactly like it did before. That's especially the case with work; this year, it became much clearer that many of us will never return to the workplace as we knew it.

Although it’s true that we’ve learned more about what a pandemic-era workplace might look like, there's a lot we still don't know going forwards, particularly about working models and equality. Both employers and employees are still contending with a landscape that is anything but settled. And the power struggle over flexibility is still raging, even as the global economy takes a downturn.

Here’s what we’ve learned about work this year – and what it might tell us about what's coming in 2023.

The not-so-quiet rise of The Great Buzzword

In 2021, Anthony Klotz, at the time an associate professor of management at Texas A&M University, US, coined the term ‘The Great Resignation’. It’s been core to explaining the mass worker attrition that’s occurred during the pandemic and, especially in certain sectors, such as service.

This term has been great to describe the large-scale shift in the labour force – an unprecedented shake-up in equally unprecedented times. But admittedly, it’s also become a bit exhausting, having given way to many copycat terms that both media and...

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