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Friday, April 17, 2026

Workers sue employer after harassment complaint line found disconnected - hcamag.com

The lawsuit alleges those who reported harassment were fired or forced out

When an employee called the complaint line her employer provided, a recording told her the number was no longer in service.

That detail sits at the heart of a federal lawsuit filed on April 16 against CBOCS West, Inc. (Robertson et al. v. CBOCS West, Inc., Case No. 3:26-cv-00278, D. Nev.) — a case that reads less like an isolated workplace dispute and more like a cautionary tale about what happens when every layer of an employer's harassment response falls apart.

Three former employees of a Reno, Nevada restaurant operated by CBOCS West allege that their workplace was saturated with sexual harassment — and that the company not only failed to stop it but turned on those who spoke up.

According to the filing, a male co-worker directed sexually explicit remarks at female staff on a near-daily basis, pantomimed sex acts on the job, and made graphic comments in full view of supervisors. A shift lead allegedly followed women into isolated areas such as the walk-in freezer and break room in what the filing describes as sexually predatory conduct. Sexually explicit music, the filing alleges, was broadcast loudly through the restaurant every day while managers within earshot did nothing.

But it is what allegedly happened after one employee tried to report the behavior that may hit closest to home for HR professionals.

After the disconnected line, the employee turned to a shift lead, who allegedly told her to...



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