A Hertz customer was arrested after being accused of stealing a rental car, a lawsuit stated.
Antwanette Hill is one of hundreds of people suing Hertz for wrongful arrests over "stolen" cars.
A father and his daughter faced armed police after the company reported their rental car as stolen.
A Hertz customer was accused of stealing a rental car despite booking and paying for the vehicle in an incident that has led to her being arrested a total of four times and being held in custody for days at a time, a lawsuit stated.
Antwanette Hill used her status as a platinum member of the Hertz Gold Club loyalty program to book and collect a car without checking in with a staff member at Atlanta airport in October 2018, according to the lawsuit filed in July and seen by Insider. She had rented at least 20 times with Hertz before then.
As she got in the car, an employee came up to her claiming she was stealing it. Hill told him she was a platinum member and to look for her reservation, but instead he called police who then arrested her.
Hill was arrested three more times between 2019 and 2021 for failure to appear in court over the incident because she was not notified about the court dates, according to the lawsuit, and spent about nine days in jail on each occasion. Her case is still pending; Hertz has declined to dismiss the case.
Hill was pregnant at the time of the fourth arrest in May 2021 and suffered a miscarriage while in jail. She was hospitalized for three days.
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