A former Abound employee has shared serious claims about the remittance app, calling it a growing problem for Indians in the US who send money home. You now see an insider accuse the platform of breaking trust when users depend on it during urgent personal and family needs.
Whistleblower Speaks Out on Reddit
The whistleblower posted on Reddit about his time at Abound until November 25 and openly called the service a complete scam. You are told that customers did not receive real updates, only repeated replies with no action to resolve issues.
Claims of Automated and Cold Responses
He says the support manager pushed copy paste ChatGPT style replies across cases. You read that even people facing health problems or family emergencies were asked to wait for days without real help or clear answers.
No Escalation Process, No Banking Links
According to the post, Abound had no working escalation system. You learn that support teams had no direct contact with banking partners and were simply told to delay users with standard messages while money remained blocked for weeks or months.
Allegations of Frozen Accounts and Trapped Funds
The former employee claims he never came across a satisfied user. You are told that accounts were frozen and funds stayed locked while customers received nothing more than empty apologies instead of solutions.
Accusations of Review Manipulation
The whistleblower also alleges that users were pushed to delete bad reviews in exchange for small payments. You...
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