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Monday, June 16, 2025

Bell Canada experiencing widespread May outage: Key rights for employees - Samfiru Tumarkin LLP

Is Bell Canada experiencing an outage?

Yes. Bell Canada is working to address a widespread service outage that’s affecting tens of thousands of individuals.

According to outage tracker Downdetector, 61 per cent of impacted Canadians are currently having problems with landline internet, 11 per cent are grappling with mobile internet issues, and 28 per cent are experiencing a “total blackout.”

“Some customers in Ontario and Quebec may be experiencing an Internet service interruption,” the telecommunications giant said in a Facebook post on May 21.

“We are working to restore service as quickly as possible. Thank you for your patience.”

If the Bell Canada outage is affecting your ability to do your job, here are a few things non-unionized employees need to be aware of.

SEE ALSO
Bell offering severance packages to staff, citing ‘unprecedented challenges’
Pocket Employment Lawyer: Real-time insights on your workplace rights

Can I be fired if my internet or phone service is down?

An employer can fire an employee if they’re unable to work because their internet or phone connection is down.

This is called a termination without cause. A worker can be fired in this manner for any reason as long as they are provided full severance pay, and the reasons for the termination aren’t discriminatory.

Want a quick overview on severance pay? Watch the video below or check out the full episode in our TV section.

What an employer can’t do is fire an employee for just cause for not being...



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