These six sets of case studies showcase how law firms are innovating as businesses. Here they feature examples of law firms changing how they manage their own people and how they are reinventing their services and delivery models, globally as well as in the Asia-Pacific region.
All case studies were researched, compiled and ranked by RSGI. “Winner” indicates that the organisation won an FT Innovative Lawyers Asia-Pacific award for 2023.
Winner: Corrs Chambers Westgarth
Originality: 8; Leadership: 9; Impact: 8; Total: 25
The firm developed a digital solution to help mining company BHP manage all its legal processes covering industrial action. The tool it created centralises and automates reporting, review and compliance processes that the legal team must undertake. This increases efficiency, reduces costs and allows the legal team to manage complexities such as making sure everyone is aligned with the company’s environmental, social and governance commitments and overall labour relations strategies.
Clifford Chance
O: 8; L: 8; I: 8; Total: 24
The firm’s Asia-Pacific team dedicated to “innovation and best delivery” analysed data on lawyers’ working patterns to identify possible efficiencies. The project led to a 30 per cent increase in use of the firm’s support centre in Delhi, staffed by paralegals and other professionals, and achieved cost savings of up to 50 per cent for clients.
Lander & Rogers
O: 7; L: 9; I: 8; Total: 24
Building on the...
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