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Thursday, November 20, 2025

Commission splits on whistleblower claim by urgent-care doctor; investigator's report sustained - Citizen Portal AI

This article was created by AI summarizing key points discussed. AI makes mistakes, so for full details and context, please refer to the video of the full meeting. Please report any errors so we can fix them. Report an error »

Dr. Rosemary Pitkin, a physician who worked as a lead provider at a ConvenientMD urgent-care clinic in 2022, alleged she was terminated in retaliation after repeatedly raising patient-safety concerns and refusing shifts that lacked a registered nurse.

Pitkin's attorney described staffing she said produced unsafe conditions: shifts staffed with an underqualified paramedic, very new physician assistants expected to function as a second provider, and productivity quotas that the attorney said forced unsafe volumes of patients. The attorney said Pitkin raised concerns in writing and by email to a vice president of medical directors; "the very next day, doctor Pitkin was fired by the regional manager," the attorney said. The attorney argued temporal proximity, inconsistent stated reasons for termination in the employer's records, differential discipline and departure from written policy supported a reasonable-grounds finding for whistleblower retaliation.

ConvenientMD's counsel told commissioners the company's operations meet industry standards, that the paramedic in question "was able to perform the services that the paramedic was asked to perform," and that Pitkin was terminated for refusing to work and because the employer may terminate probationary...



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