The Digital Platform Workers’ Rights Act, 2022 (DPWRA) is part of Ontario’s Working for Workers Act. It was proclaimed in September 2024 and has been in effect since July 1, 2025.
This law creates minimum rights and protections for gig workers on apps like Uber, DoorDash, Instacart, and other digital platforms. Whether you’re an employee or an independent contractor, the Act sets rules for pay, transparency, and fair treatment.
Key Rights Under the Act
Here are the most important protections the DPWRA introduces:
1. Guaranteed Minimum Pay
Gig workers must earn at least Ontario’s general minimum wage for every assignment (from acceptance to completion). Tips can’t be counted toward this baseline.
2. On-Time Payment
Operators must set a regular pay period and pay day. All wages and tips must be paid on time.
3. Protection of Tips
Platforms can’t withhold or deduct tips, except when legally required (such as for taxes).
4. Pay Transparency
Workers must be told — within 24 hours of joining a platform — how pay is calculated, how tips are handled, and how ratings or performance affect assignments.
5. Fair Deactivation Rules
If a worker is removed from a platform for more than 24 hours, the company must provide two weeks’ written notice, unless there’s serious misconduct or a legal issue.
6. Local Dispute Resolution
Any disputes must be resolved in Ontario, regardless of where the platform is headquartered.
7. Protection from Reprisal
Workers can’t be punished for asking about...
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