The aim of such surveillance and how the data is used can affect staff morale: Experts. The issue on the legality of the use of employee tracking software in Singapore has not really been tested yet.
As more people work remotely and away from the watchful gaze of their managers, some bosses have become concerned about their employees’ productivity.
This has led to a rise in the use of productivity tracking and employee surveillance tools, accessed via the employee’s laptop or mobile device.
Such tools can now perform a myriad of tasks, from simple services such as clocking in and out – allowing employees to log their time spent at the office or working remotely – to full-on tracking of an employee’s work habits.
According to experts, on the extreme end, some of these products allow employers to monitor their staff through anything from tracking keystrokes to accessing the webcam and microphone on an employee’s device.
Mr Raunak Bhandari, an Institute for Human Resource Professionals (IHRP) certified senior professional, said: “Ever since the pandemic moved workers to home offices and away from their bosses’ watchful eyes, companies have worried: Are people really working as much as they’re supposed to?”
He added: “For relief, companies have increasingly turned to new digital tools that can apply a level of oversight that even the most hovering of managers couldn’t achieve.”
Dr Rashimah Rajah, a lecturer in the department of management and organisation at the National...
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